Frequently Asked Questions

What identification documentation is required?

You must provide one document from the list below. The document must be the original and must list your full legal name and date of birth:

Unexpired US Passport or Passport Card
US Birth Certificate or Birth Certification Card filed with a state official of vital statistics
Consular Report of Birth Abroad (CRBA) issued by the US Department of State
Unexpired Permanent Resident Card
Certificate of Naturalization
Certificate of US Citizenship
Unexpired Foreign Passport with accompanying Visa
Unexpired Employment Authorization Card
Real ID Driver License, Learner Permit, or Identification Card

How soon can I go get my permit after passing the exam?

Customers must visit a DC DMV Service Center within 14 business days of passing the test and present all required eligibility documents to obtain their learner’s permit or driver's license. Failure to comply with the 14 business-day requirement will result in the test results not being honored and re-testing will be required.

What does the cost cover?

The cost only covers the testing and no additional fees that the DMV may charge for obtaining a permit or driver's license.

The cost for in-person testing is $39.95 by appointment only.

The cost for remote testing is $49.95 by appointment only.

What are the closed dates for the Brainseed Testing Center?

The Brainseed Testing Center is closed on the following dates:

• Monday, January 15, 2024 – MLK Day
• Monday, May 27, 2024 – Memorial Day
• Wednesday, June 19, 2024 – Juneteenth
• Thursday, July 4, 2024 – Independence Day
• Monday, September 2, 2024 – Labor Day
• Monday, November 11, 2024 – Veterans Day
• Thursday, November 28, 2024 – Thanksgiving Day
• Friday, November 29, 2024 – Day After Thanksgiving
• Tuesday, December 24, 2024 – Christmas Eve
• Wednesday, December 25, 2024 – Christmas Day
• Thursday, December 26, 2024 – Day After Christmas
• Wednesday, January 1, 2025 – New Years Day

What does the Refund and Cancellation Policy entail?

DMV Cancellation, Rescheduling, and Refund Policy

How long is the retake timeout period?

If a customer fails the driver knowledge test, they must wait 3 full calendar days before being eligible to take the test again on the 4th day. This process applies to both in-person and remote testing. If a customer tests again before the 3-day waiting period, the test results will become null/void and the customer will be required to re-test. Customers acknowledge this during the scheduling process

If you do not receive a passing score six times within a 12-month period, you will not be allowed to take the seventh test until 12 months after you failed the first test.

What are the system requirements?

Virtual testing:

Desktop or laptop with a functioning webcam and microphone
Chromebooks and mobile devices ARE NOT supported
Must be using the most recent version of Chrome
Must download and install our Utility App and Chrome extension (this is done in the Onboarding process)

In-Person testing:

No system requirements

What are the requirements for the GRAD Exam vs. the Standard Exam?

The GRAD Exam is for 16-20 year-olds and lasts 1 hour and 15 minutes with a total of 35 questions.

The Standard Exam is for 21-year-olds and older and lasts 1 hour with 30 questions.

Frequenly Asked Questions